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Dimetix Laser Sensor Service and Support After the Sale

By May 27, 2021No Comments

The service and support you get after the sale 6 months, 1 year, or 3 years says a lot about a company’s culture and goals. Laser-View Technologies has been THE USA distributor for Dimetix AG laser sensors since 2007 and since then we’ve been dedicated to providing you or your customer with the best service and product.

The above picture shows a pair of Dimetix D-series laser sensors that came out of a cast iron pipe foundry, McWane Ductile. When these sensors were made, extended capabilities were not available in firmware.

Recently, Michael Andres of McWane Ductile asked if he could use the lasers in precision mode. He had difficulty updating the firmware, so Laser-View Technologies offered to have the firmware updated and lasers tested free of charge. Good service equates to good sales and profitable business in the long run.

Special thanks to Jennifer Vreeland of Copley Controls Corporation-Akron for providing territory sales support for this account.

Interested in learning more about Dimetix laser distance sensors and how our team can help solve your industry challenges? Click here to contact Laser-View Technologies.